{"id":173,"date":"2017-04-23T16:52:50","date_gmt":"2017-04-23T15:52:50","guid":{"rendered":"https:\/\/jeremyverda.net\/?p=173"},"modified":"2017-08-04T20:50:33","modified_gmt":"2017-08-04T19:50:33","slug":"export-synology-nas-system-logs","status":"publish","type":"post","link":"https:\/\/jeremyverda.net\/export-synology-nas-system-logs\/","title":{"rendered":"Export Synology NAS system logs"},"content":{"rendered":"<p>If you are a Synology NAS user, maybe you want to read some logs to understand what&#8217;s happened when you face a problem.<\/p>\n<p>There are two ways to do that :<\/p>\n<ul>\n<li>Using Log Center package<\/li>\n<li>Using Support Center<\/li>\n<\/ul>\n<p>If you want to read logs about backup, user connection, etc. the first solution should be quite good but if you are looking for more specific logs about a system problem, slowness, etc. the second solution will give\u00a0you more\u00a0details.<\/p>\n<p>To export logs from Support Center, follow those steps :<\/p>\n<ol>\n<li>Open Support Center from Synology menu<br \/>\n<a href=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-menu.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-223 size-large\" src=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-menu-1024x464.jpg\" alt=\"\" width=\"780\" height=\"353\" srcset=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-menu-1024x464.jpg 1024w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-menu-300x136.jpg 300w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-menu-768x348.jpg 768w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-menu.jpg 1232w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><br \/>\n<\/a><\/li>\n<li>Go to &#8220;Support Services&#8221; tab and in the &#8220;Log Generation&#8221; menu, select the logs that you want to check, then click &#8220;Generate logs&#8221;<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-228\" src=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-logs.jpg\" alt=\"\" width=\"965\" height=\"585\" srcset=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-logs.jpg 965w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-logs-300x182.jpg 300w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-logs-768x466.jpg 768w\" sizes=\"(max-width: 965px) 100vw, 965px\" \/><\/li>\n<li>Wait a few minutes while your NAS\u00a0is generating the logs<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-227\" src=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-log-download.jpg\" alt=\"\" width=\"964\" height=\"582\" srcset=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-log-download.jpg 964w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-log-download-300x181.jpg 300w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-log-download-768x464.jpg 768w\" sizes=\"(max-width: 964px) 100vw, 964px\" \/><\/li>\n<li>The file generated by the NAS will be named &#8220;<strong>debug.dat<\/strong>&#8220;, you can open it using <a href=\"http:\/\/www.7-zip.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">7-Zip.<\/a><\/li>\n<li>In the file you will find a directory named &#8220;<strong>dsm<\/strong>&#8220;, all the primary logs will be under the directory hierarchy : &#8220;<strong>dsm -&gt; var -&gt; log<\/strong>&#8221;<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-224\" src=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-dat.jpg\" alt=\"\" width=\"365\" height=\"130\" srcset=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-dat.jpg 365w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-dat-300x107.jpg 300w\" sizes=\"(max-width: 365px) 100vw, 365px\" \/><br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-225\" src=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-data-dsm.jpg\" alt=\"\" width=\"806\" height=\"271\" srcset=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-data-dsm.jpg 806w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-data-dsm-300x101.jpg 300w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-data-dsm-768x258.jpg 768w\" sizes=\"(max-width: 806px) 100vw, 806px\" \/><br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-226\" src=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-dat-var-log.jpg\" alt=\"\" width=\"800\" height=\"657\" srcset=\"https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-dat-var-log.jpg 800w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-dat-var-log-300x246.jpg 300w, https:\/\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/synology-debug-dat-var-log-768x631.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/li>\n<li>Enjoy reading all those logs!<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If you are a Synology NAS user, maybe you want to read some logs to understand what&#8217;s happened when you face a problem. There are two ways to do that : Using Log Center package Using Support Center If you <a class=\"more-link\" href=\"https:\/\/jeremyverda.net\/export-synology-nas-system-logs\/\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":223,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[18],"tags":[19,20],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Export Synology NAS system logs - 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I'm using this NAS as a SMB repository for the backup of my home lab and following the upgrade all my backup failed with the following error : \"Agent failed\u2026","rel":"","context":"In &quot;Backup&quot;","block_context":{"text":"Backup","link":"https:\/\/jeremyverda.net\/category\/backup\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2021\/09\/image2021-9-22_15-25-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2021\/09\/image2021-9-22_15-25-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2021\/09\/image2021-9-22_15-25-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2021\/09\/image2021-9-22_15-25-1.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":105,"url":"https:\/\/jeremyverda.net\/installing-gitea-on-debian\/","url_meta":{"origin":173,"position":1},"title":"Installing Gitea on Debian","author":"J\u00e9r\u00e9my Verda","date":"January 7, 2017","format":false,"excerpt":"Gitea is a self-hosted Git service forked from Gogs. It's very easy to deploy and has a low system usage impact. It has features like : web interface wiki issues management admin dashboard In this howto, we will use SQLite as the database backend and the Gitea binary (as there\u2026","rel":"","context":"In &quot;Software&quot;","block_context":{"text":"Software","link":"https:\/\/jeremyverda.net\/category\/software\/"},"img":{"alt_text":"Gitea web interface","src":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/gitea.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/gitea.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/gitea.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/gitea.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/gitea.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":643,"url":"https:\/\/jeremyverda.net\/change-putty-default-settings\/","url_meta":{"origin":173,"position":2},"title":"Change Putty default settings","author":"J\u00e9r\u00e9my Verda","date":"April 23, 2018","format":false,"excerpt":"If you are using Putty on a regular basis there could be some settings that you would like to set by default at each launch. To set default settings, there is only a few steps to follow. Launch Putty. You will see that there is default profile called \"Default Settings\".\u2026","rel":"","context":"In &quot;Tips &amp; Tricks&quot;","block_context":{"text":"Tips &amp; Tricks","link":"https:\/\/jeremyverda.net\/category\/tips-tricks\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2018\/04\/putty-default.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":876,"url":"https:\/\/jeremyverda.net\/how-to-reset-wsl-password\/","url_meta":{"origin":173,"position":3},"title":"How to reset WSL password","author":"J\u00e9r\u00e9my Verda","date":"February 9, 2019","format":false,"excerpt":"If you are using Windows Subsystem for Linux and you forgot your password, here is a small howto to reset it. This howto is based on Ubuntu 18.04 but it seems it can be used for any other version. Launch Ubuntu 18.04 and run the following command to get your\u2026","rel":"","context":"In &quot;Software&quot;","block_context":{"text":"Software","link":"https:\/\/jeremyverda.net\/category\/software\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2019\/02\/reset_password_ISL.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2019\/02\/reset_password_ISL.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2019\/02\/reset_password_ISL.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2019\/02\/reset_password_ISL.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":70,"url":"https:\/\/jeremyverda.net\/backup-winscp-configuration-file\/","url_meta":{"origin":173,"position":4},"title":"Backup your WinSCP configuration file","author":"J\u00e9r\u00e9my Verda","date":"January 1, 2017","format":false,"excerpt":"If like me, you are a user of WinSCP, maybe you would like to save your configuration. The configuration of WinSCP\u00a0contains all the information needed to get access to your servers (IP, protocol, ...). It could be valuable to save all those information in case of computer crash or if\u2026","rel":"","context":"In &quot;Software&quot;","block_context":{"text":"Software","link":"https:\/\/jeremyverda.net\/category\/software\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/winscp-configuration-window.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/winscp-configuration-window.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/jeremyverda.net\/wp-content\/uploads\/2017\/01\/winscp-configuration-window.png?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":43,"url":"https:\/\/jeremyverda.net\/qnap-multiple-outgoing-connection-udp-port-6881\/","url_meta":{"origin":173,"position":5},"title":"QNAP &#8211; Multiple outgoing connection on UDP port 6881","author":"J\u00e9r\u00e9my Verda","date":"December 31, 2016","format":false,"excerpt":"A few weeks ago, while analyzing a customer's network, I've discovered that their QNAP NAS was making a lot of outgoing connections on UDP port 6881. Knowing that this NAS is only used as an internal repository for Veeam backup, I knew that this traffic was not wanted. 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